Who we are

We are a booking office that offers island and inland tours in El Nido, Palawan, Philippines. Our website address is: https://spidertravelandtours.com.

What personal data we collect and why we collect it

*Reviews

When visitors leave revieuws on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

*Booking forms

The information that we ask you to fill up in our booking forms, such as name, age, sex, and nationality, is used to properly execute your booking. We use your email address to contact you to confirm your booking and to give you further information about your booked tour.

*Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Who we share your data with

Your personal information (name, age, sex, and nationality) will be shared with the local coast guard and tourism office in El Nido as requirement to join the booked tour.

How long we retain your data

IIf you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you fill up a booking form, we will keep your personal information in our books and administration indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

Spider Travel and Tours
Hama Street, Barangay Masagana
El Nido, Palawan 5313
Philippines
Spidertravelandtours@outlook.com
+63 (0)949 8856501 or +63 (0)906 6072057